What are the costs associated with using REDCap?

We have worked with the NuTH finance department to create a costing model which is based on each individual project. The most important factors affecting cost are administration time (e.g. number of users and sites), build time (if you are not building the project yourself) and length of data storage.

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Where are your REDCap servers located?

Our REDCap system is hosted by AIMES, an NHS certified cloud systems provider based in Liverpool, UK. We have three different REDCap systems, and can advise the most suitable for your project during our initial discussion.

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Can you provide REDCap support and training?

REDCap offers a suite of robust training videos, accessible by logging into REDCap and clicking on ‘Training’ at the top of your screen.

We are happy to answer any queries you have regarding the functionality of REDCap while you set up and run your project on the system. However we can also offer an additional level of support for an additional cost. We will quote these support costs to you based on your specific project requirements and agree these with you before proceeding.

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When can I start collecting real data on my REDCap project?

When you are satisfied with your project design in REDCap and are ready to start recruiting, click the ‘Move project to production’ button on the bottom of the Project Setup page. This will submit the project to the Research Informatics Team to look over. At this stage we will need verification that all of the necessary approvals are in place to allow data collection to begin. Once we have confirmation of this, you will receive an e-mail to inform you that the project is officially in production mode.

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How do I provide others with access to my REDCap project?

Please e-mail the Research Informatics Team with the name of the project and the full name, email address and organisation/site of the person(s) who require access, as well as the level of access required (Data Entry, Data Coordinator, Data Analyst or Project Administrator). This e-mail must originate from someone who has previously authorised access to the project, or has clearly been given permission to do so.

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